TERMS AND CONDITIONS OF SALE FOR THE REWINE® SERVICE
1. Service Provider
Rewine Italia S.r.l.
Via del Borgo di San Pietro, 52 – 40126 Bologna (BO) – Italy
VAT ID: IT04145041200
Email: info@rewine.biz
PEC: rewineitalia@pec.it
Website: www.rewine.biz
2. Introduction
This document outlines the general terms and conditions of sale and use of the services offered through the website www.rewine.biz and via the online subscription system for the Rewine® software.
Rewine® is a wine infotainment system provided via subscription and accessible through tablet devices. It allows interactive presentation of informative and promotional content related to the wine industry.
3. Acceptance of Terms of Sale
By placing an order, the User declares to have read, understood, and fully accepted these Terms. The contract is finalized upon receipt of an order confirmation email from Rewine Italia S.r.l.
4. Purpose of the Contract
The contract concerns the subscription, under the specified duration and conditions, to the Rewine® software, with personalized access through credentials. Full software features are detailed in Annex A of the main agreement.
5. Purchase Process
Purchasing the service is done online via the WooCommerce platform. The Customer selects the desired subscription plan and completes the payment through one of the available methods.
Following the purchase, the Customer will automatically receive an email confirming successful payment. Within the next 48 working hours, a member of the Rewine Italia S.r.l. team will contact the Customer using the provided contact details to finalize contractual aspects and activate the account with access credentials.
6. Prices and Invoicing
All prices are expressed in Euros and are exclusive of VAT (22%).
Invoices are issued starting from the 15th day after the expiration of the statutory withdrawal period, in accordance with current legislation.
7. Payment Methods
Payment may be made via:
- PayPal
- Credit/debit card (Visa, MasterCard, American Express, Maestro)
- Bank transfer using the details provided at checkout (see Annex B)
Transactions made through PayPal are handled exclusively by the PayPal platform. Rewine Italia S.r.l. does not access, collect, or store in any way the payment card data or other sensitive information used during the transaction. Such data is processed directly by PayPal according to its own security and privacy protocols.
Access to the service is granted only once payment is received. In the event of delayed payment, the service may be suspended.
8. Subscription Duration and Renewal
The subscription has a minimum term of one year, starting from the date the credentials are issued.
It renews automatically unless terminated at least 30 days before expiration, via certified email (PEC) or through the dedicated area on the website.
9. Right of Withdrawal
Pursuant to Legislative Decree 206/2005, consumer Customers may exercise their right of withdrawal within 14 days of purchase, provided they have not yet used the access credentials. Withdrawal must be communicated by email to info@rewine.biz. If validly exercised, Rewine Italia S.r.l. will refund the amount paid within 14 days.
10. Liability and Limitations
The Provider guarantees software functionality except in cases of force majeure.
It is not liable for direct or indirect damages, lost profits, or data loss.
The Customer is responsible for the accuracy of the content entered and for complying with applicable laws, including privacy and copyright regulations.
11. Intellectual Property
All rights to the Rewine® software and content created by Rewine Italia S.r.l. remain the exclusive property of the same.
12. Privacy and Data Processing
Data is processed in accordance with EU Regulation 2016/679 (GDPR).
The Customer is the data controller for information collected through the software and is responsible for legal compliance. Rewine Italia S.r.l. will process data for contractual and promotional purposes when authorized.
13. Complaints and Dispute Resolution
Any complaints may be sent to info@rewine.biz. Customers may also use the European Commission’s ODR platform: https://ec.europa.eu/consumers/odr/
14. Governing Law and Jurisdiction
This contract is governed by Italian law. For any dispute, the Court of Bologna shall have exclusive jurisdiction, unless otherwise provided for consumers.
Last updated: 09.07.2025
